We are looking to fill all positions within Summit:
-Sales
-Service
-Parts
-Quick Lube
-Detail
We offer a competitive 401K with match, Health Insurance, Holidays off, competitive salary and hourly wages, great working environment with a well established company!
We are looking for hard working and highly motivated individuals with a drive to succeed. Summit recently won The Best of Fond Du Lac for 7 different areas! Training is available for all departments.
***In the Comments field, please indicate what position you are applying for.
Automotive Sales Professional
Job Description
Benefits include but not limited to:
Non-Commissioned pay plan
5 Day work week
Saturday off rotation – Closed Sunday
Excellent health vision and dental benefits
401(k) with employer match
Team orientated atmosphere
Employee purchase programs
Responsibilities:
Greet customers and guide them through the sales process
Use company supplied proprietary software programs
Maintain top level customer service
Demonstrate vehicle features
Merchandise the sales lot as needed
Assist team members with merchandising duties
Qualifications:
Strong communication skills both in person and over the phone
Ability to work within a team
Strong track record of superior customer satisfaction
Ability to overcome objections during the sales process
Strong work ethic
Summit Automotive is a local family owned group. We are located in Beaver Dam and Fond du Lac. We pride ourselves on putting the customer first. A commitment to customer satisfaction as a top priority is required. Ability to build rapport and maintain customer relationships is a top priority. Having a working knowledge of internet, social media will aid in this job. Consistent follow up via email, phone and in person is required to be successful in this position.
We are located at 100 Summit Drive next to Fleet Farm in Beaver Dam.
Express Lane Service Advisors help automotive owners care for their cars and understand the value of maintaining their vehicles in accordance with factory guidelines. The Express Lane Service Advisor establishes a critical and ongoing relationship with owners.
Essential Duties and Responsibilities include the following.
Greet customers, obtain customer and vehicle data
Determine nature of desired service and/or complaint. Promote the sales of labor, parts, and accessories without losing sight of the fact that you are an advisor to the customer.
Type clear and precise repair instructions on the repair order for the technician
Provide estimate for labor and parts.
Communicate with dispatch to determine status of jobs throughout the day.
Telephone or text customer when job is finished and discuss with him/her what was done.
Cooperate with all other dealership personnel necessary to guarantee quality service.
Coordinate with the manufacturer and/or extended warranty companies to get approval in advance of repairs and take precautions necessary to guarantee our payment.
Be knowledgeable of the products we sell and the various warranties on them.
Satisfy customer’s immediate service needs, use low key, high integrity methods to present additional needed services.
Never lose sight of your ultimate goal: To get the car fixed right the first time.
Requirements:
High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
Experience in an automobile dealership or independent repair facility a plus.
General knowledge of vehicle mechanical operations.
Professional appearance and excellent oral and written communication skills.
Valid driver’s license and acceptable driving record.
The Advisor position is 5 days a week. Week days are 2pm-6pm with a day off during the week and Saturdays from 8am-2pm.
